Do you offer returns or exchanges?

Yes we offer returns and refunds on eligible products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Non-returnable Items

Due to the nature of the product some items are not returnable. These items include, electric motors, VFDs and controls, any elastomeric products, including but not limited to, hoses, gaskets, seals and o-rings, special order items, and modified items.

Shipping costs are non-refundable, and return shipping must be paid by the customer.