I have a corporate account. How do I add staff?
Unfortunately, corporate account staff must be added by CPE Systems. To add staff, please have your companies primary contact reach out to us from their account email with the following:1....
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I don’t see what I am looking for on your website. Would you still have it?
We do offer a selection of products and spare parts that are not currently on our website. We are also able to build custom assemblies for customers when requested. Please...
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Do you have spare parts for other brands?
We sell spare parts for a variety of brands of pumps both in production and out of production. These brands include but are not limited to: Waukesha, Tri-clover, Ampco, Thomsen,...
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Do you have other spare parts?
We offer a variety of spare parts for our own products and for most major brands. We are also able to provide parts for many pumps that are no longer...
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How long will it take to get my refund?
When you are approved for a return by our staff, your refund will be processed, and a credit will automatically be applied to your credit card or original method of...
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What is the return procedure?
Please contact our sales team to begin the return process, you will need to provide proof of purchase, an explanation for return, and the current status of the product. Our...
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Do you offer exchanges?
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@cpesystems.com.
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Do you offer returns?
We offer returns on most of our regular priced products. The product must be · In the original condition · Returned within 30 days of delivery · In the...
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How Much Does Shipping Cost?
Shipping costs are calculated at checkout. The total is based on the weight of the shipment and the cost of shipping materials. Our shipping costs include all charges and duty;...
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What are Quickship assemblies?
Quickship assemblies are pre-built assemblies and will ship within 2 business days
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Where do you ship from?
We ship all assemblies and most other products from our warehouse in Burnaby, BC, Canada. Select items are drop shipped from our trusted manufacturers in the USA and Canada.
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Can I pick up my order?
Yes, we offer warehouse pick up for local orders. We are located at 7272 Buller Ave, Burnaby, British Columbia. You can select office pick up at checkout, or you can...
